The Engaged Club

The Club Management & Marketing Podcast with Jim Hope & Roger Kingkade

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Recent Episode Listings and Show Notes


Maintaining Humanity at Your Club



This is a crucial episode if you’ve had to make the difficult decision to lay off staff because of the Covid-19 outbreak. Those staff members are often…


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Next Steps to Covid19 Communications



Now that our clubs are largely in a holding pattern, how should we maintain the connection with our members and communicate with them in meaningful ways? Roger…


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The Past Few Days in the Life of a Club GM



Yes… this is a long episode. Extraordinarily long for extraordinary times. In the last episode, Roger briefly explained Jim’s absence and why he was recording alone. In…


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Communicating in Times of Crisis



How do you communicate to your members and staff during times of crisis and disruption? Covid-19 is testing a number of club managers and their boards. Getting…


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Learn from Business Giants



Marketing is difficult. Marketing is necessary. In many cases, marketing is the key ingredient for a number one company. In this episode, Roger encourages club managers to…


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What is the Goal of a Club?



Jim and Roger discuss the somewhat abstract question, “what is the goal of a club?” We encourage you to take the long way home and ponder the…


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The Make-Up of a Servant Leader



A follow-up to episode #154 about determining your leadership style. Jim and Roger discuss the composition of a servant leader.


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What is Your Leadership Style?



There are many ways to lead and many types of leaders. What type of leader are you? It doesn’t matter if you’re new to a leadership role…


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The Executive Rules of Engagement



Do you find yourself answering the same questions time and again, year after year? Do you have board and committee members that are new, and they ask…


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What Listeners Say About

The Engaged Club Podcast

"Just wanted to send you both a quick note to say thank you for doing this podcast. I found your podcast back in February and binged listened in 2 days.

As a new manager at a brand new (startup) facility, I find these topics incredibly insightful and very helpful as I get comfortable in my new role, as we build our membership and shape a memorable experience. Ive taken lots of ideas that you have both shared and put them into practices and have seen them pay dividends already."

Steven Grass - The Nest at Friday Harbour

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The Engaged Club gives you actionable club management and marketing advice every Tuesday & Thursday.

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