The Engaged Club

The Club Management & Marketing Podcast with Jim Hope & Roger Kingkade

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Recent Episode Listings and Show Notes


How to Promote Memberships During the Season



Roger and Jim share ideas for promoting memberships in the middle and toward the end of the season.


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Results from a Member Survey During Covid19



Jim’s club ran a survey to learn how member feel about the importance of the club in their lives, the financial position of the club, and the…


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3 Ways to Use Geofences During Covid-19



Roger shares 3 easy ways clubs can use mobile apps to make the member or guest visit a little easier.


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When a Staff Member Tests Positive



Scott Hippe from Edmonton Petroleum Golf & Country Club joins us to talk about he and his boards response to learning a staff member had tested positive…


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How to Plan a Website Relaunch the Easy Way



Roger offers some tips on how to prepare for a website relaunch including the biggest mistake most clubs make when revamping their online presence.


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Taking Care of Your Frontline Team During & After Covid



“We need to make sure we’re taking care of our people.” Jim talks about the importance of the club taking meaningful, compassionate action to provide much needed…


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Safe & Inclusive Spaces for Black Women in Golf



We are pleased to welcome guest Tiffany Mack Fitzgerald – Founder of Black Girls Golf – to The Engaged Club to discuss #blacklivesmatter, confronting racism, being introspective…


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More on Coaching with Kevin MacDonald



Jim and Roger continue the conversation with Kevin MacDonald on the value of coaching for leaders.


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The Value of Having a Coach with guest Kevin MacDonald



Jim and Roger discuss the value of having a coach in your work life, the types of people that work with coaches, and why peak performers surround…


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What Listeners Say About

The Engaged Club Podcast

"Just wanted to send you both a quick note to say thank you for doing this podcast. I found your podcast back in February and binged listened in 2 days.

As a new manager at a brand new (startup) facility, I find these topics incredibly insightful and very helpful as I get comfortable in my new role, as we build our membership and shape a memorable experience. Ive taken lots of ideas that you have both shared and put them into practices and have seen them pay dividends already."

Steven Grass - The Nest at Friday Harbour

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The Engaged Club gives you actionable club management and marketing advice every Tuesday & Thursday.

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