The Engaged Club
The Club Management & Marketing Podcast
with Jim Hope & Roger Kingkade
The Engaged Club Podcast is supported by
Subscribe on YouTube
Share your favorite episodes and show your support for The Engaged Club Podcast by subscribing to our YouTube channel.
Join our Slack Community
Discuss recent episodes, hot topics, and new ideas in the club business. Become part of the conversation on Slack.
Subscribe to the Engaged Club
Listen to the
Latest Podcast Episodes
6 Reasons to Install Google Analytics on Your Website
Many websites don’t use the power of Google Analytics to make better decisions about marketing and operations. Jim and Roger discuss 6 major benefits of having Google…
The Core Competencies of Club Management in Order of Importance – Pt. 1
Jim examines the 10 Core Competencies of Club Management according to the CSCM and CMAA and prioritizes them in order of importance.
How to Get More Mileage From Your Marketing Efforts
Roger talks about “Content Repurposing.” Most of your marketing efforts – your email newsletters and Facebook posts, for example – can be reused and repurposed on other…
How to Develop and Practice the Art of Club Management
Jim goes deeper on the “Artistic” aspect of being a great club manager. He describes ways to break through the “stage freight” of approaching people you don’t…
The Upcoming CSCM Conference with guest Suzanne Godbehere – CSCM CEO
Suzanne Godbehere is the CEO of the Canadian Society of Club Managers. She’s our guest on this episode to discuss the upcoming CSCM conference and talk about…
A Common Misconception about Digital Marketing Tools
Jim and Roger discuss how various digital marketing tools – think websites, email marketing, mobile apps, SEO, social media, etc. – work together to complement and support…
Never do an Online Marketing Campaign Without This
Roger introduces the concept of a landing page and why it’s critical to set on up on your website to get more qualified leads and direct your…
The Art & Science of Club Management – Pt. 2
Jim opens up about the soft skills that make a club manager successful and how some managers must challenge themselves to become more extroverted to relate better…
The Art & Science of Club Management – Pt 1
Jim breaks down the core competencies that every club manager must have in order to successfully run and grow a club. This is the first of a…
Jim Hope's 12 Rules of Club Management
Jim Hope’s Rules for Club Management: Rules 1 & 2
The start of a series of podcasts on Jim Hope’s “Rules of Club Management.” These are must-listen episodes that will benefit you and your club for years…
Jim Hope’s Rules for Club Management – Rules 3 and 4
Jim’s 12 Rules of Club Management: Rule 3 – It has to Have a Social Component. Your club may attract members with your terrific amenities, but the…
Jim Hope’s Rules for Club Management – Rules 5 and 6
Jim’s 12 Rules of Club Management: Rule 5 – Bring it Every Day or Go Home. Your members and your team have reasonable expectations. It’s important to…
Jim Hope’s Rules for Club Management – Rules 7 and 8
Jim’s 12 Rules of Club Management: Rule 7 – It’s Not Your Club. The club you run belongs to your members and your desires or ideas might not…
Jim Hope’s Rules for Club Management – Rules 9 and 10
Jim’s 12 Rules of Club Management: Rule 9 – Positive Challenges Need Trust. As a manager, you’ll want to challenge your staff to make sure they’re giving their…
Jim Hope’s Rules for Club Management – Rules 11 and 12
Jim’s 12 Rules of Club Management: Rule 11 – Do Work Plans, Not Performance Reviews. Goal-setting and regular check-ups with your staff are important for maintaining a strong…
Join Our Exclusive Group of Club Managers and Operators
The Engaged Club gives you 10 minutes of actionable club management and marketing advice every Tuesday & Thursday.
Get great ideas and insights you can take to your club right away.
VISIT OUR WEBSITES