The Engaged Club

The Club Management & Marketing Podcast with Jim Hope & Roger Kingkade

tec-hero-img

The Engaged Club Podcast is supported by

CSCM_LOGO_2C_POSITIVE-300wide

Subscribe on YouTube

Share your favorite episodes and show your support for The Engaged Club Podcast by subscribing to our YouTube channel.

Join our Slack Community

Discuss recent episodes, hot topics, and new ideas in the club business. Become part of the conversation on Slack.

Subscribe to the Engaged Club

Listen to the

Latest Podcast Episodes


Getting to Know the People You Will Work With



Jim made a big mistake at the second club he managed. When his president and executive board pointed it out, he changed his ways for the better....


Listen to the Episode

How Often Should I Send an Email to My List



How many times per week or month should you be emailing your list? It’s a question many marketers inside and outside the golf business ask. In this...


Listen to the Episode

What Every Club Manager Should do With Their Email List



When we recorded episode #14, we addressed the myth that he with the biggest database wins. The truth is a large, unengaged database can hurt your email...


Listen to the Episode

The 8 Elements of Employee Engagement



It’s a sequel to Episode #68. Jim Hope breaks down and unpacks the 8 elements of employee engagement so you can ensure that your employees are treated...


Listen to the Episode

The Key to Employee Engagement



Great leaders elevate those they lead. Unambitious or otherwise disengaged staff lead to unhappy members. In this episode, Jim lays out the keys to engaging your employees...


Listen to the Episode

One Thing You Should Absolutely Not Do on Facebook



The topic for this episode comes from our email inbox. “Hey guys. We’ve got an opportunity to purchase a bunch of videos and pictures that are golf-themed...


Listen to the Episode

How to Create a Strategic Plan and Keep it Alive at your Club



Strategic planning can be a daunting process. There’s a lot of work involved and there’s a lot at stake for your club. Jim Hope has been through...


Listen to the Episode

Avoid Making these Email Marketing Mistakes



The first step to email marketing success is getting people to open your email. A lot of that has to do with how you entice them with...


Listen to the Episode

How to refresh or reset your club’s marketing strategy



A lot of club managers and staff feel overwhelmed when it comes to marketing the club. Resources are limited. There’s never enough time. And every week there...


Listen to the Episode

Jim Hope's 12 Rules of Club Management


Jim Hope’s Rules for Club Management: Rules 1 & 2



The start of a series of podcasts on Jim Hope’s “Rules of Club Management.” These are must-listen episodes that will benefit you and your club for years...


Listen to the Episode

Jim Hope’s Rules for Club Management – Rules 3 and 4



Jim’s 12 Rules of Club Management: Rule 3 – It has to Have a Social Component. Your club may attract members with your terrific amenities, but the...


Listen to the Episode

Jim Hope’s Rules for Club Management – Rules 5 and 6



Jim’s 12 Rules of Club Management: Rule 5 – Bring it Every Day or Go Home. Your members and your team have reasonable expectations. It’s important to...


Listen to the Episode

Jim Hope’s Rules for Club Management – Rules 7 and 8



Jim’s 12 Rules of Club Management: Rule 7 – It’s Not Your Club. The club you run belongs to your members and your desires or ideas might not...


Listen to the Episode

Jim Hope’s Rules for Club Management – Rules 9 and 10



Jim’s 12 Rules of Club Management: Rule 9 – Positive Challenges Need Trust. As a manager, you’ll want to challenge your staff to make sure they’re giving their...


Listen to the Episode

Jim Hope’s Rules for Club Management – Rules 11 and 12



Jim’s 12 Rules of Club Management: Rule 11 – Do Work Plans, Not Performance Reviews. Goal-setting and regular check-ups with your staff are important for maintaining a strong...


Listen to the Episode

Join Our Exclusive Group of Club Managers and Operators

TEC-logo-brand-dk-blue

The Engaged Club gives you 10 minutes of actionable club management and marketing advice every Tuesday & Thursday.

Get great ideas and insights you can take to your club right away.

VISIT OUR WEBSITES
tec-hero-img