The Engaged Club

The Club Management & Marketing Podcast
with Jim Hope & Roger Kingkade

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Latest Podcast Episodes


The Cost of Being Stuck in Old Ways



“We’ve always done it this way.” Is this what a manager says when they are afraid to stick their neck out? Is it the mark of an…


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How Jim’s Club Pulled of an Event to Remember



Jim discusses how the staff at his club came together to do an off-the-wall event that shocked, amazed, and delighted their members. Expect the Unexpected was a…


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3 Low-Cost and No-Cost Marketing Tactics



Roger has three marketing tactics for you to try at your club that won’t break the bank. Stay tuned to the end for a special surprise.


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What to do About Problem Directors



Jim and Roger discuss the troublesome situation many GMs find themselves in at one point or another – or many times! – in their careers. How should…


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How To Use Instagram at Your Club the Easy Way



Jim and Roger discuss the importance of using pictures to communicate more effectively and a simple Instagram strategy you can implement at your club starting today.


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Your Board Meetings Could Be This Easy Too



Jim digs a little deeper into proper governance and how a great governance model leads to a solid agenda for board meetings and a well-governed club. If…


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An Email Marketing Lesson from Grandma



Roger remembers back to writing letters to his grandmother as a child and the lesson she taught that apply to your club’s email marketing today.


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Emerging Technology to Help You Run Your Club Pt. 2



Jim and Roger discuss more emerging technology that could be a welcome addition to the experience at your club.


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Turn Waste into Profit



Turning idle resources or wasted inventory into a profitable product can do wonders for your balance sheet. In this episode, Roger and Jim discuss a tactic one…


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Jim Hope's 12 Rules of Club Management


Jim Hope’s Rules for Club Management: Rules 1 & 2



The start of a series of podcasts on Jim Hope’s “Rules of Club Management.” These are must-listen episodes that will benefit you and your club for years…


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Jim Hope’s Rules for Club Management – Rules 3 and 4



Jim’s 12 Rules of Club Management: Rule 3 – It has to Have a Social Component. Your club may attract members with your terrific amenities, but the…


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Jim Hope’s Rules for Club Management – Rules 5 and 6



Jim’s 12 Rules of Club Management: Rule 5 – Bring it Every Day or Go Home. Your members and your team have reasonable expectations. It’s important to…


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Jim Hope’s Rules for Club Management – Rules 7 and 8



Jim’s 12 Rules of Club Management: Rule 7 – It’s Not Your Club. The club you run belongs to your members and your desires or ideas might not…


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Jim Hope’s Rules for Club Management – Rules 9 and 10



Jim’s 12 Rules of Club Management: Rule 9 – Positive Challenges Need Trust. As a manager, you’ll want to challenge your staff to make sure they’re giving their…


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Jim Hope’s Rules for Club Management – Rules 11 and 12



Jim’s 12 Rules of Club Management: Rule 11 – Do Work Plans, Not Performance Reviews. Goal-setting and regular check-ups with your staff are important for maintaining a strong…


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