The Engaged Club

The Club Management & Marketing Podcast with Jim Hope & Roger Kingkade

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Recent Episode Listings and Show Notes


4 Easy Ways to Educate Yourself as a Club Leader Published



Jim and Roger discuss the value of education and constant improvement for aspiring club leaders and 4 easy ways to sharpen your skills and knowledge.


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How to do a Year-End SNAP Analysis



Jim walks you through a helpful exercise to end your year; analyzing your Strengths, Needs, Attributes, and Passion.


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Reflecting on Some Pearls of Wisdom



Jim and Roger look back on some of the good advice they’ve received in their lives.


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360 Reviews Done Right



Jim shares his thoughts on how clubs should properly execute a 360 review program and how you personally should take the feedback.


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Some Things to Keep in Mind During Performance Review Season



Jim goes deep talking about performance reviews; mistakes to avoid and how to make sure that you, as a manager, get a fair shake from the board…


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Lead Generation Basics



Roger and Jim talk about the importance of using the website to collect leads.


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Three Steps for Planning a New Website for 2021



Roger breaks down three things to keep in mind when planning a new website for 2021.


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Should You Run Your Club like a Business



Jim shares some insight on the making “business decisions” for the long-term health of the club.


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Should You Hire Members as Contractors



Jim shares stories – good, bad, and ugly – of what can happen when you hire members’ businesses to do work around the club.


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What Listeners Say About

The Engaged Club Podcast

"Just wanted to send you both a quick note to say thank you for doing this podcast. I found your podcast back in February and binged listened in 2 days.

As a new manager at a brand new (startup) facility, I find these topics incredibly insightful and very helpful as I get comfortable in my new role, as we build our membership and shape a memorable experience. Ive taken lots of ideas that you have both shared and put them into practices and have seen them pay dividends already."

Steven Grass - The Nest at Friday Harbour

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The Engaged Club gives you actionable club management and marketing advice every Tuesday & Thursday.

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