The Engaged Club

The Club Management & Marketing Podcast with Jim Hope & Roger Kingkade


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Recent Episode Listings and Show Notes

4 Easy Ways to Educate Yourself as a Club Leader Published

Jim and Roger discuss the value of education and constant improvement for aspiring club leaders and 4 easy ways to sharpen your skills and knowledge.

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How to do a Year-End SNAP Analysis

Jim walks you through a helpful exercise to end your year; analyzing your Strengths, Needs, Attributes, and Passion.

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Reflecting on Some Pearls of Wisdom

Jim and Roger look back on some of the good advice they’ve received in their lives.

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360 Reviews Done Right

Jim shares his thoughts on how clubs should properly execute a 360 review program and how you personally should take the feedback.

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Some Things to Keep in Mind During Performance Review Season

Jim goes deep talking about performance reviews; mistakes to avoid and how to make sure that you, as a manager, get a fair shake from the board…

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Lead Generation Basics

Roger and Jim talk about the importance of using the website to collect leads.

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Three Steps for Planning a New Website for 2021

Roger breaks down three things to keep in mind when planning a new website for 2021.

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Should You Run Your Club like a Business

Jim shares some insight on the making “business decisions” for the long-term health of the club.

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Should You Hire Members as Contractors

Jim shares stories – good, bad, and ugly – of what can happen when you hire members’ businesses to do work around the club.

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What Listeners Say About

The Engaged Club Podcast

"Just wanted to send you both a quick note to say thank you for doing this podcast. I found your podcast back in February and binged listened in 2 days.

As a new manager at a brand new (startup) facility, I find these topics incredibly insightful and very helpful as I get comfortable in my new role, as we build our membership and shape a memorable experience. Ive taken lots of ideas that you have both shared and put them into practices and have seen them pay dividends already."

Steven Grass - The Nest at Friday Harbour


The Engaged Club gives you actionable club management and marketing advice every Tuesday & Thursday.

Get great ideas and insights you can take straight to your club.