The Engaged Club
The Club Management & Marketing Podcast
with Jim Hope & Roger Kingkade
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Latest Podcast Episodes
The Cost of Being Stuck in Old Ways
“We’ve always done it this way.” Is this what a manager says when they are afraid to stick their neck out? Is it the mark of an…
How Jim’s Club Pulled of an Event to Remember
Jim discusses how the staff at his club came together to do an off-the-wall event that shocked, amazed, and delighted their members. Expect the Unexpected was a…
3 Low-Cost and No-Cost Marketing Tactics
Roger has three marketing tactics for you to try at your club that won’t break the bank. Stay tuned to the end for a special surprise.
What to do About Problem Directors
Jim and Roger discuss the troublesome situation many GMs find themselves in at one point or another – or many times! – in their careers. How should…
How To Use Instagram at Your Club the Easy Way
Jim and Roger discuss the importance of using pictures to communicate more effectively and a simple Instagram strategy you can implement at your club starting today.
Your Board Meetings Could Be This Easy Too
Jim digs a little deeper into proper governance and how a great governance model leads to a solid agenda for board meetings and a well-governed club. If…
An Email Marketing Lesson from Grandma
Roger remembers back to writing letters to his grandmother as a child and the lesson she taught that apply to your club’s email marketing today.
Emerging Technology to Help You Run Your Club Pt. 2
Jim and Roger discuss more emerging technology that could be a welcome addition to the experience at your club.
Turn Waste into Profit
Turning idle resources or wasted inventory into a profitable product can do wonders for your balance sheet. In this episode, Roger and Jim discuss a tactic one…
Jim Hope's 12 Rules of Club Management
Jim Hope’s Rules for Club Management: Rules 1 & 2
The start of a series of podcasts on Jim Hope’s “Rules of Club Management.” These are must-listen episodes that will benefit you and your club for years…
Jim Hope’s Rules for Club Management – Rules 3 and 4
Jim’s 12 Rules of Club Management: Rule 3 – It has to Have a Social Component. Your club may attract members with your terrific amenities, but the…
Jim Hope’s Rules for Club Management – Rules 5 and 6
Jim’s 12 Rules of Club Management: Rule 5 – Bring it Every Day or Go Home. Your members and your team have reasonable expectations. It’s important to…
Jim Hope’s Rules for Club Management – Rules 7 and 8
Jim’s 12 Rules of Club Management: Rule 7 – It’s Not Your Club. The club you run belongs to your members and your desires or ideas might not…
Jim Hope’s Rules for Club Management – Rules 9 and 10
Jim’s 12 Rules of Club Management: Rule 9 – Positive Challenges Need Trust. As a manager, you’ll want to challenge your staff to make sure they’re giving their…
Jim Hope’s Rules for Club Management – Rules 11 and 12
Jim’s 12 Rules of Club Management: Rule 11 – Do Work Plans, Not Performance Reviews. Goal-setting and regular check-ups with your staff are important for maintaining a strong…
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