3 Tips for Better Member/Customer Satisfaction Surveys

January 16, 2020

Surveying your members and customers is one of the best ways to understand what’s working and what needs improvement. In this episode, Jim and Roger talk about ways to make sure you’re getting useful information from your surveys, that your not getting too much data that can be confusing or cumbersome, and that you make sure the people you’re surveying are in the right frame of mind to help you grow as a club and as a manager.

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