Episode #053

Create That Wow Experience

March 19, 2019

Jim Hope’s “9 Traits of Remarkable Service.”

Trait #8 – Create That Wow Experience

What could you do in serving your customer that would leave such an impact, people hundreds of miles away talk about it years later?

Jim tells a story of a stressful dinner out that turned into an incredible special occasion experience.

Like what you heard? Have a thought you'd like to share?

Leave a Comment





 

What should we talk about next? Make a suggestion for an episode topic.
Did you enjoy this episode? If so, please leave a short review.

Connect with us on LinkedIn:
Jim Hope, CCM CCE
Roger Kingkade, CMO