The Engaged Club

The Club Management & Marketing Podcast with Jim Hope & Roger Kingkade

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Engaged Club Episode Archives

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10 Traits of Exceptional Employees – Part 1

Many of the managers that listen to the Engaged Club often listen to select episodes with their team. In this episode, Jim presents an article he read about the 10 Traits of Exceptional Employees. This is part 1 of a 2 part podcast.



3 Ways to Use a Geofence to Drive Revenue at Your Club

Many clubs use mobile apps to get better engagement from their members and customers, to increase sales and event attendance, and to drive revenue. In this episode, Roger shares three ways you can set up a geofence at your club to automatically promote club to every app user.



Should you join a Club Manager Mastermind Group

Jim and Roger discuss the benefits and the purpose of a mastermind group and how they can help you grow into a top-tier club manager.



How To Get Started with SEO

SEO stands for Search Engine Optimization. It has everything to do with how your club’s website ranks in search engines like Google, Yahoo, and Bing. There are hundreds of factors that go into search engine page rankings (how close you are to the number one spot on Google) and one of the best places to…



Take a “Need Less” Test to Become a Better Club Manager

Jim share a program he discovered from a mentor many years ago. The “Need Less Program” is property of Coach U Inc. and is an excellent exercise in self-discovery. The “Need Less Program” is best done with a facilitator. You can access it on the Coach U Inc. website.



4 Tips for Sending Effective Push Notifications

More and more clubs are using custom mobile apps to keep their members engaged and their customers coming back. Mobile apps have a variety of valuable features. One of the most important features is Push Notifications. Push Notifications are instant messages you send to your app user’s phones. In this episode, Roger offers 4 things…



One Big Mistake with an Easy Fix for your Email Marketing

In this short but sweet episode, Roger shares one common mistake many clubs make with their email marketing and how to fix it. If you’re sending two-column emails, try switching to a one-column template and see better results.



Getting to Know the People You Will Work With

Jim made a big mistake at the second club he managed. When his president and executive board pointed it out, he changed his ways for the better. Jim explains why spending time getting to know your key staff members not only builds stronger relationships, but also a stronger club that serves your members better.