Episode #061

How to Get Staff Members to Deliver Great Hospitality

April 11, 2019

Our pal Jon Fisher is back for another episode, this time bringing some insight about getting staff buy-in.

As club managers, we have high expectations about our member experience and we should have high expectations for our staff to deliver. Jon offers some advice on how to get your team on board and what to do if they just won’t.

Like what you heard? Have a thought you'd like to share?

Leave a Comment


What should we talk about next? Make a suggestion for an episode topic.
Did you enjoy this episode? If so, please leave a short review.

Connect with us on LinkedIn:
Jim Hope, CCM CCE
Roger Kingkade, CMO