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Episode #056

The Art of Hospitality with Guest Jon Fisher

March 26, 2019

The Engaged Club is pleased to welcome special guest Jon Fisher to the podcast for the first of a few episodes.

Jon is a master of hospitality. He is deeply interested in member and guest experience and drives his staff to go the extra mile, to be authentic, and to take risks. He also happens to be one of the most creative club managers you may ever meet.

In this episode, Jon shares with Jim and Roger the definition of hospitality and how it differs from service.

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